33det's Privacy Policy

2.1 Data You Provide Directly

When registering and managing your account, you provide the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Password (stored with secure encryption)
• National ID or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket, or bank account details

2.2 Automatically Collected Data

When you visit and use the platform, the following data may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website address
• Cookies and similar tracking data

2.3 Transaction & Gaming Activity Data

The following data is recorded from your activity on the platform:

• Deposit and withdrawal amounts and dates
• Betting and gaming history
• Bonus and promotion usage records
• Wallet balance change history
• Customer support communication records

33det never sells your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary data may be shared with trusted third parties who help operate our services — such as payment processors (bKash, Nagad, Rocket, banks), game suppliers, and technology infrastructure providers. All such partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may be required to disclose data in response to a court order, legal process, or a lawful request from a competent authority. In such cases, we will provide only the information legally required.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may form part of the transferred assets. You will be notified in advance in such situations.

33det applies industry-standard technical and administrative measures to protect your data:

• SSL/TLS encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Encrypted storage: Sensitive data, especially passwords and financial information, is stored in encrypted form.
• Access controls: Only authorised staff may access personal data, and only when required for their specific role.
• Regular security audits: Our systems undergo regular security audits and vulnerability assessments.
• Two-factor authentication: An additional verification layer is available to enhance the security of account access.
• Data backups: Regular backups are maintained to protect and recover data as needed.

While we strive to maintain the highest level of security, no online system can guarantee complete protection. We ask that you use a strong password and never share your login credentials with anyone.

33det retains your personal data only for as long as it is necessary or legally required:

• Account data: For as long as your account is active, and for a defined period after closure as required by law.
• Transaction history: Retained for an extended period to comply with financial regulations.
• Customer support records: For a reasonable period to support service improvement and dispute resolution.
• Technical logs: For a limited period as needed for security and troubleshooting purposes.

When the retention period ends, we securely delete or anonymise the data so that you can no longer be identified from it.

The 33det platform integrates services from game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These providers have their own privacy policies and may collect certain technical data in order to deliver their services.

For payment processing, bKash, Nagad, Rocket, and bank transfer providers follow their own data protection policies. You should read the relevant provider's policy before using their services.

33det is not responsible for the data protection practices of third parties, but we work only with trusted and established partners.